PixelPro Studios - Privacy Policy

PixelPro Studios Privacy Policy

Effective Date: January 1, 2025

PixelPro Studios ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, use our services, or otherwise interact with us. By using our services, you agree to the terms of this Privacy Policy.

1. Information Collection

We collect several types of information from and about users of our services, including:

Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and any other information you provide to us voluntarily.
Usage Data: This includes information about how you use our website and services, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to collect information about your browsing activity on our website. Cookies are small data files stored on your device that help us improve your experience and personalize content. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website.
Client Project Information: As a video production studio, we collect information related to the projects we undertake for our clients. This includes scripts, storyboards, footage, and other materials necessary for video creation. We handle this information with the utmost confidentiality and in accordance with our contractual agreements with clients.

2. Usage of Information

We use the information we collect for various purposes, including:

Providing and Improving Our Services: We use your information to deliver our services, process transactions, respond to inquiries, and improve the functionality and user experience of our website and services.
Communication: We may use your contact information to send you important notices, updates, marketing communications, and other information related to our services. You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in those communications.
Personalization: We may use your information to personalize your experience on our website and tailor content and offers to your interests.
Analytics: We use usage data and cookies to analyze trends, track user activity, and gather demographic information for internal purposes. This helps us understand how users interact with our website and services and make data-driven decisions to improve our offerings.
Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes, such as responding to subpoenas or government requests.
Project Fulfillment: For our video production services, we use client project information solely for the purpose of completing the project as agreed upon. This includes editing, rendering, and delivering the final video product. We do not use client project information for any other purpose without explicit consent.

3. Sharing of Information

We may share your information with third parties in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us with various aspects of our business, such as website hosting, data analysis, email delivery, and customer support. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
Business Partners: We may share your information with business partners who offer products or services that may be of interest to you. In such cases, we will obtain your consent before sharing your information.
Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
With Your Consent: We may share your information with third parties when we have your consent to do so.

4. Security of Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

Encryption: We use encryption to protect sensitive information transmitted online.
Secure Storage: We store your information on secure servers and in controlled facilities.
Access Controls: We restrict access to your information to authorized personnel who need it to perform their job duties.
Regular Security Assessments: We conduct regular security assessments and audits to identify and address potential vulnerabilities.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we may retain your information to provide you with ongoing services, comply with legal obligations, resolve disputes, or enforce our agreements. When we no longer need your personal information, we will securely delete or anonymize it.

6. Your Rights

You have certain rights regarding your personal information, including:

Access: You have the right to request access to the personal information we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

To exercise these rights, please contact us at privacy@pixelprostudios.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

7. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post any changes to this Privacy Policy on our website and update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after the posting of changes constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

PixelPro Studios
Attention: Privacy Officer
456 Innovation Drive
San Jose, CA 95110
Email: privacy@pixelprostudios.com
Phone: (408) 555-0101